Shipping Policy
Everything you need to know about the processing, shipping, and tracking of your order.
Order Processing Time
Orders are generally processed within 1 to 2 business days after payment has been successfully confirmed. Orders placed on weekends or U.S. holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Shipping Availability
At this time, Vitalorax only ships within the United States. We appreciate your understanding and hope to expand our shipping destinations in the future.
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Order Tracking:Â
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Once your order has been shipped, you will receive an email with your tracking details. You can use the provided link to follow your shipment.
Shipping Restrictions
Please note the following shipping restrictions:
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* We are unable to deliver orders to P.O. boxes.
* Certain products may not be available for shipment to specific locations due to shipping limitations or applicable regulations.
* Once an order has been shipped, the shipping address can no longer be updated or changed.
Lost Or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery. Our Customer Support Team will review your request and work with you to resolve the issue as quickly as possible.
Shipping Method And Rates
Shipping Method
Delivery Time
Cost
Standard Shipping
4 - 10 business days
Free
Express Shipping
2 - 5 business days
$9.99
Need Help?
If you have any questions about returns, refunds, warranties, or any of our products, please contact our Customer Support Team at:
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info@vitaloraxhealth.com
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We’re always happy to assist you.